Cathodic Technology Ltd. is committed to the constant pursuit of customer satisfaction and to being the preferred supplier in our markets. Continual improvement of quality and service is the basis of our success.
Customer satisfaction and continual improvement objectives are achieved by:
- Understanding the current and future applicable needs/requirements of our customers through on-going customer dialogue.
- Ensuring that those interfacing with customers are knowledgeable and effective in quickly providing product and service solutions.
- Providing relevant employee training/awareness to ensure a skilled work force.
- Fostering employee communication, involvement and empowerment.
- Managing risk in order to ensure that the applicable requirements are met in relation to the organization and product
- Continually reviewing compliance with legal and other applicable requirements and improving the effectiveness of the quality management system.
The quality of our products and services can only be judged by the satisfaction of our customers. Therefore, all our activities are directed towards ensuring that we do the right things, the right way, the first time, every time.